FAQ

Q: How do I take proper care of my new earrings?

A: Polymer clay jewelry is durable, but it can be a bit more fragile than other materials you might be used to. For best care, store your earrings in a dry, safe place where they will not be knocked around easily -- this will help to avoid any scuffing or breaking. To preserve the colors, we recommend not wearing your earrings while swimming or showering, and keeping your earrings away from any harsh chemicals including perfumes and hairsprays. If part of your clay jewelry needs cleaning, gently wipe it with a damp cloth then pat dry. 

 

Q: What are your earring posts made of?

A: Our earring posts are all stainless steel.

 

Q: What are your earrings made of?

A: Our earrings are made out of (non-toxic) polymer clay. Some styles are then coated with UV resin for a glossy finish.

 

Q: How do I inquire about a custom order?

A: To inquire about a custom order, please reach out via the contact tab at the top of our website, using the subject line "CUSTOM". We will do our best to get back to you within 3-5 business days!

 

Q: What is your shipping process?

A: We try to send all products out within one week of receiving the order. When your order is shipped, you will receive a tracking number via email. If you are waiting on your package, please check your email for your tracking number, as this is the same information we have access to regarding the whereabouts of your order. 

 

*If you have any questions that are not addressed above, please reach out via the contact tab above and we will do our best to get back to you within 3-5 business days!*